Shipping Policy
Thank you for shopping with MyRituals Store! We are committed to providing you with excellent service, and this Shipping Policy outlines the terms and conditions for shipping orders placed on our website https://myrituals.store/.
1. Processing Time
- All orders are processed within [insert time frame, e.g., 1-3 business days]. Orders are not processed on weekends or holidays.
- If we experience a high volume of orders or any unforeseen delays, your shipment may be delayed by a few days. In such cases, we will notify you via email.
2. Shipping Methods and Delivery Time
-
We offer the following shipping options:
- Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
- Expedited Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
- International Shipping: [Insert estimated delivery time, e.g., 10-15 business days]
-
Delivery times may vary based on your location and the shipping method selected at checkout. Please note that shipping times are estimates and may be affected by factors outside of our control, such as postal service delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your shipping address and the shipping method you select.
- We offer free shipping on orders over [insert amount, e.g., $50] within [insert country or region, e.g., the U.S.].
- International shipping fees will be calculated based on the destination country.
4. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
- Please note that tracking information may take 24-48 hours to update after shipment.
5. Address Accuracy
- Please ensure that the shipping address provided is accurate and complete. MyRituals Store is not responsible for delays or errors due to incorrect or incomplete addresses provided by the customer.
6. Shipping Restrictions
- We currently ship to [list of countries or regions you ship to, e.g., the United States, Canada, the UK, etc.].
- Certain products may be restricted for shipping to specific locations due to regulatory or shipping limitations.
7. Lost or Damaged Packages
- MyRituals Store is not responsible for lost, stolen, or damaged items once they are in the possession of the shipping carrier.
- If your package is lost or damaged, please contact the shipping carrier directly using the tracking number provided.
- If you receive a damaged item, please contact us within [insert time frame, e.g., 7 days] with your order number and a description of the issue, and we will assist you with the return or exchange process.
8. Customs and Duties (For International Orders)
- For international orders, customs duties and taxes may apply depending on your countryโs regulations. These additional charges are the responsibility of the customer.
- Please check with your local customs office to determine if any duties or taxes will apply to your order.
9. Return Shipping
- If you need to return an item, the return shipping cost is the responsibility of the customer unless the item was damaged or defective upon receipt.
10. Contact Us
If you have any questions or concerns about your order or shipping, please feel free to contact us:
- Phone: +972553192067
- Email: lubna3086@gmail.com
- Website: https://myrituals.store/